News & Updates
Insights, stories, and updates from the Outstanding Solutions Africa team and the East African hospitality sector.
Training Insights
June 15, 2026
Laura Minde
5 Ways to Close the Skills Gap in Hospitality
Discover actionable strategies to bridge the skills gap in your hospitality team and elevate your service standards.
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Industry Trends
June 2, 2026
OSA Recruitment Team
How to Hire for Attitude and Train for Skill
Why the best CV doesn't always make the best hospitality professional, and how to rethink your recruitment strategy.
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Team Stories
May 20, 2026
Laura Minde
Why Team Building is More Than Just Games
Explore how strategic team building translates directly to better guest experiences and reduced staff turnover.
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Company News
May 5, 2026
OSA Quality Assurance Team
What Mystery Shopping Reveals About Your Guest Experience
Why what you think is happening on the floor is rarely what your guests are actually experiencing.
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